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Frequently Asked Questions

Everything you need to know about our hand-coded websites, custom CRM, local SEO, and how we work

Pricing

Every project is scoped to your business goals, so you only pay for what you need. We charge a one-time build fee — there is no monthly subscription on the website itself. Contact us for a free consultation and custom quote →
Your one-time build fee covers custom design, hand-coded development, on-page SEO setup, mobile-responsive build, and training. You own all source code and assets at handoff. Hosting is set up on your account through trusted third-party providers like Namecheap.
We offer flexible payment options tailored to your project. We'll outline all payment details clearly before any work begins so there are never surprises. Reach out for a free consultation and we'll walk you through our options.
No. The price you see in your project proposal is the price you pay. Any additional costs (such as premium plugins, stock photography, or domain registration) are discussed and approved by you before we proceed. We believe in full transparency.

Process & Timeline

Most websites are completed within 20 business days from approved design. Larger or custom projects may take 3–4 weeks. The biggest factor is how quickly you provide feedback and approve designs — the faster you respond, the faster we deliver.
At a minimum, we need your business name, logo (if you have one), contact information, and an idea of what services or products you offer. Photos of your business, team, or work are a huge plus. If you don't have content ready, we can help with copywriting and source professional images for your site.
We work through unlimited rounds of design feedback before writing any code, then 2 rounds of revisions on the implemented site. A "round" means you review the work, send us all your feedback at once, and we implement the changes. Additional rounds can be arranged if needed.
Each engagement includes a defined post-launch support window for bug fixes and minor tweaks, documented in your proposal. After that, ongoing changes are quoted as needed. We don't just build your site and disappear — we're here when you need updates.

Technical Questions

Every website we build is fully mobile-responsive. It will look and function great on phones, tablets, laptops, and desktops. Over 60% of web traffic is now mobile, and Google prioritizes mobile-friendly sites in search results — so this isn't optional, it's essential.
Yes. We handle hosting setup and management on your behalf using trusted third-party providers like Namecheap. You don't need to set up or manage any hosting accounts yourself — we take care of everything, from domain configuration to SSL certificates. The hosting account stays in your name, so you keep full ownership.
That depends on how your site is built. If you'd like to make your own edits, we can build it on a CMS like WordPress. Otherwise, content updates are quoted as needed — just tell us what you need changed.
We can redesign your existing website to give it a modern, professional look and optimize it for speed, SEO, and mobile devices. If you're happy with your current hosting, we can work within that setup. Reach out for a free consultation and we'll review your current site.

SEO & Marketing

Yes. SEO is a core part of what we do. Our local SEO service includes keyword research, on-page optimization, Google Business Profile setup, local citations, and monthly performance reporting. We also build custom CRM tools so you can track and convert the leads your SEO brings in. SEO is how potential customers find you on Google — it's one of the highest-ROI investments a small business can make.
No — and you should be cautious of anyone who does. Google's algorithm considers hundreds of factors and changes regularly. What we can guarantee is that we follow current best practices to give your site the strongest possible foundation. Most of our clients see meaningful improvements in visibility within 60–90 days, but specific rankings are never guaranteed.
Yes. The Full Package bundle includes Facebook, Instagram, and Google Business Profile setup with branded graphics and a content strategy. Ongoing posting and engagement can be quoted separately as needed.

General

Yes. You own the final website files upon full payment, including the source code and content. There is no SaaS lock-in — the site is yours to keep, modify, or move at any time. Our full ownership terms are outlined in our Terms of Service.
We're based in Niles, IL and primarily serve small businesses in Niles, Park Ridge, Mount Prospect, Des Plaines, Arlington Heights, Skokie, Evanston, Glenview, and the greater Chicago area. That said, everything we do is remote-friendly — we work with clients across Illinois and beyond.
Easy — fill out our contact form or email us at hello@tdwebllc.com. We'll schedule a free consultation to learn about your business, discuss your goals, and recommend the right scope. No pressure, no commitments — just a conversation about how we can help.

Still have questions?

We'd love to hear from you. Book a free consultation and we'll walk you through everything.

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Location Park Ridge, IL