Frequently Asked Questions

Everything you need to know about working with TD Web LLC. Can't find your answer? Reach out — we're happy to help.

Pricing & Packages

Our Starter package begins at $999 for a 5-page custom website. The Growth package is $1,499 and includes more pages, revisions, and support. We also offer monthly subscription plans starting at $99/month with a one-time setup fee. Custom projects are quoted individually based on scope. View all packages →
Monthly plans include your custom website, hosting, maintenance, basic SEO optimization, monthly content updates, and ongoing support. The Growth subscription also includes social media setup, Google Business Profile optimization, branded graphics, and a content strategy — everything you need to stay visible online without managing it yourself.
For outright purchases, we typically require a 50% deposit to begin work, with the remaining balance due upon completion. Monthly subscription plans have a one-time setup fee and then a recurring monthly charge. We'll outline all payment details clearly before any work begins.
No. The price you see in your project proposal is the price you pay. Any additional costs (such as premium plugins, stock photography, or domain registration) are discussed and approved by you before we proceed. We believe in full transparency.

Process & Timeline

Most websites are completed within 14 business days from the time we receive your content and materials. Larger or custom projects may take 3–4 weeks. The biggest factor is how quickly you provide feedback and approve designs — the faster you respond, the faster we deliver.
At a minimum, we need your business name, logo (if you have one), contact information, and an idea of what services or products you offer. Photos of your business, team, or work are a huge plus. If you don't have content ready, we can help with copywriting and source professional images for your site.
The Starter package includes 1 round of revisions, and the Growth package includes 3 rounds. A "round" means you review the design, send us all your feedback at once, and we implement the changes. Additional revision rounds can be arranged if needed.
Outright purchases include 30 days (Starter) or 60 days (Growth) of post-launch support for bug fixes and minor tweaks. Monthly subscription clients get ongoing support, hosting, and maintenance for as long as they're subscribed. We don't just build your site and disappear — we're here to make sure it keeps working for you.

Technical Questions

Every website we build is fully mobile-responsive. It will look and function great on phones, tablets, laptops, and desktops. Over 60% of web traffic is now mobile, and Google prioritizes mobile-friendly sites in search results — so this isn't optional, it's essential.
Yes. We handle hosting setup and management on your behalf using trusted third-party providers like Namecheap. You don't need to set up or manage any hosting accounts yourself — we take care of everything, from domain configuration to SSL certificates and server maintenance. Our monthly subscription plans include hosting as part of your fee, so you get one simple bill from us. If you purchase a website outright, we can still set up and manage hosting for you at an additional monthly cost.
That depends on how your site is built. If you'd like to make your own edits, we can build it on a CMS like WordPress. If you'd rather have us handle everything, our monthly plans include content updates so you never have to touch the code. Just tell us what you need changed.
We can redesign your existing website to give it a modern, professional look and optimize it for speed, SEO, and mobile devices. If you're happy with your current hosting, we can work within that setup. Reach out for a free consultation and we'll review your current site.

SEO & Marketing

Yes. Our monthly subscription plans include SEO optimization, and we also offer standalone SEO services. This includes keyword research, on-page optimization, Google Business Profile setup, and ongoing performance monitoring. SEO is how potential customers find you on Google — it's one of the highest-ROI investments a small business can make.
No — and you should be cautious of anyone who does. Google's algorithm considers hundreds of factors and changes regularly. What we can guarantee is that we follow current best practices to give your site the strongest possible foundation. Most of our clients see meaningful improvements in visibility within 60–90 days, but specific rankings are never guaranteed.
Yes. Our Growth subscription includes Facebook, Instagram, and Google Business Profile setup with branded graphics and a content strategy. We can also manage ongoing posting and engagement as part of our social media management services.

General

Yes. For outright purchases, you own the final website files upon full payment. For subscription plans, you own the content you provide and can take your site with you if you cancel. Our full ownership terms are outlined in our Terms of Service.
We're based in the Chicago suburbs and primarily serve small businesses in Park Ridge, Mount Prospect, Des Plaines, Niles, Schaumburg, Arlington Heights, Skokie, Evanston, and the greater Chicago area. That said, everything we do is remote-friendly — we work with clients across Illinois and beyond.
Easy — fill out our contact form or email us at hello@tdwebllc.com. We'll schedule a free consultation to learn about your business, discuss your goals, and recommend the right package. No pressure, no commitments — just a conversation about how we can help.

Still have questions?

We'd love to hear from you. Book a free consultation and we'll walk you through everything.

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